IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
FML Mobile, LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers, consent records, or messaging data, with affiliates or third parties for marketing or promotional purposes.
All text messaging opt-in data is kept strictly confidential and used solely to provide our direct services.
Boost Mobile Mesa is operated by FML Mobile, LLC, an independent authorized Boost Mobile retailer and marketing platform. This Privacy Policy applies only to information collected by FML Mobile, LLC through https://www.boostmobilemesa.cc and related services we operate. It does not replace the privacy policies of Boost Mobile or other wireless carriers, which govern the wireless services you purchase from them.
1. Information We Collect
We collect the following types of information when you access or use https://www.boostmobilemesa.cc (the “Website”):
Personal Information
Name
Email address
Phone number
Information you submit through our contact or “Get Started” forms, such as the plans, devices, or services you are interested in
Any other information you choose to provide when you contact us or request assistance
Payment Information
The Website does not process payments for wireless service. Payment details, if requested, are handled in-store or by Boost Mobile or other third-party providers
All payments are processed securely through third-party providers
FML Mobile, LLC does not store payment card information on its servers
Non-Personal & Technical Information
Website usage and interaction logs
IP address, browser type, and device information
Pages visited, time on site, and referring pages
System and security logs
Customer Communication
Support inquiries and service requests
Responses to information requests about phones and plans
Notifications and updates related to your inquiry
2. How We Use Your Information
We use collected information to:
Respond to your questions and requests, including phone and plan options
Help you get started with Boost Mobile products and services
Communicate updates, appointment details, and support messages
Improve Website performance, reliability, and security
Maintain operational records
Comply with legal and regulatory obligations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into SMS communications from FML Mobile, LLC, you agree to receive text messages related to:
Responses to your inquiries and service requests
Updates about phones, plans, and store information you requested
Support notifications
Appointment, order, and service reminders
Operational and security alerts
Opt-In & Consent
Messages are sent only to users who explicitly opt in
Timestamped consent records are securely maintained
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations
Opt-Out Instructions
Reply “STOP” to cancel SMS messages at any time
You will receive a final confirmation message
Opt-out requests are processed immediately
Message Frequency & Content
Message frequency varies based on your interaction with Boost Mobile Mesa
Messages are strictly related to your requests and our services
Promotional messages are not sent without explicit consent
Help & Support
Reply “HELP” for assistance
Or contact [email protected]
Carrier Disclaimer
Message and data rates may apply
Carriers are not responsible for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors that support core services (e.g., SMS delivery providers). Text messaging opt-in data and consent records are never shared for unrelated purposes.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
Information may be shared only with:
Boost Mobile, solely as needed to process your request, activation, or service as an authorized retailer
Authorized internal operational teams
Trusted third-party service providers strictly required for Website functionality, communications, and customer support
All service providers are contractually required to maintain confidentiality and data security.
Text messaging opt-in data and consent records are excluded from all sharing categories except SMS delivery providers.
5. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent records are not shared with any third parties except as necessary to provide SMS delivery services.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
Encrypted data transmission
Secure access controls
Authentication and authorization mechanisms
Regular security monitoring and updates
Despite these measures, no system can be guaranteed 100% secure.
7. Data Retention
Information is retained only as long as necessary to:
Provide and maintain services and respond to your requests
Support operational processes
Meet legal, regulatory, or compliance requirements
8. Your Rights & Choices
Depending on your location, you may have the right to:
Access your personal information
Request corrections
Request deletion (subject to operational or legal limitations)
Withdraw consent for future communications
Requests may be submitted to [email protected].
9. Third-Party Links
Our Website may contain links to third-party websites or tools, including Boost Mobile. We are not responsible for the privacy practices of those third parties. This Privacy Policy applies only to information collected by FML Mobile, LLC through https://www.boostmobilemesa.cc and related services we operate.
10. Cookies & Tracking Practices
We use cookies and similar tracking technologies (such as pixels, web beacons, and local storage) to enhance user experience, analyze website traffic, maintain security, and improve our services.
Cookies and tracking tools help us to:
Remember user preferences and settings
Maintain session security
Understand how visitors interact with our Website
Detect and prevent fraud, abuse, and unauthorized access
Measure the effectiveness of website features and communications (analytics)
Third-Party Tools
We may use third-party services (such as analytics providers) to collect non-personally identifiable information about website usage (for example: pages visited, time on site, device type, browser type, and general location derived from IP address). These providers may set their own cookies or similar identifiers subject to their own privacy policies.
Your Choices / Managing Cookies
You can manage or disable cookies through your browser settings (block or delete cookies). If you disable cookies, some features of the Website may not function properly.
Consent
By continuing to use our Website, you consent to our use of cookies and similar technologies as described in this section.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will always be available with the updated effective date.
12. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
FML Mobile, LLC (DBA Boost Mobile Mesa)
Email: [email protected]
Phone: (480) 668-3665
Address: 1245 E Southern Ave Suite 20, Mesa, AZ 85204